Donor Privacy Policy

Austin Pets Alive!’s Donor Privacy Policy

This policy applies to all donor information received by Austin Pets Alive!, both online and offline, as well as any electronic, written, or oral communications.

Donor Information We Collect, Store and Use

Austin Pets Alive! collects nonpublic personal information included on forms, checks and gift letters we receive from you, or through information you communicate directly to us through other means. Austin Pets Alive! will only collect information we believe is reasonably useful in administering our business or to provide services to donors.

To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary to process the donation.

Donor Privacy

Austin Pets Alive! will not share, trade, or sell a donor’s personal information; nor do we send donor mailings on behalf of other unaffiliated organizations.  Donor information is not disclosed unless to comply with federal or state laws and regulations, or with court orders.

Employee Access to Donor Information and Enforcement

Only employees with a need to know will have access to donor information, and this circle is kept limited.  All are trained on our Donor Privacy Policy.  Any employee who violates the Donor Privacy Policy will be subject to disciplinary measures (warnings, reprimands, suspensions) and possible termination of employment.  Any person with access to our donor records must sign and abide by a confidentiality agreement.

Maintenance of Accurate Information

Austin Pets Alive! will correct known inaccurate information in a timely manner.

Inquiries about donor information and privacy should be addressed to: 

Development Director
Austin Pets Alive!
1156 W. Cesar Chavez St.
Austin, TX 78703

Or to:  email hidden; JavaScript is required