Contact Us

Phone: 512-961-6519
Fax: 866-760-9101
Please note that we do not have landlines and use Google Voice messaging to answer your calls. For the quickest response — please send an email to one of the email addresses listed below.
If you have questions regarding donation items we are able to accept please visit our Wish List.

Shelter Headquarters:
Town Lake Animal Center
1156 West Cesar Chavez
Austin, TX 78703
Hours: 11:30am until 7:00pm Daily

Mailing Address:
P.O. Box 6247
Austin, TX 78762

Tarrytown Cat Adoption Center and Gift Shop:
3108 Windsor Road
Austin, TX 78703
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Hours: 12:00pm until 7:00pm Daily

Tarrytown Dog Adoption Center, Play Yard and Gift Shop:
3118 Windsor Road
Austin, TX 78703
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Hours: 12:00pm until 7:00pm Daily

General Inquiries

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Accounting

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Adoptions

Pre- and post-adoption questions: email hidden; JavaScript is required

To get a copy of your pet’s medical records or microchip info:  email hidden; JavaScript is required

Cat Behavior Help for Adopters

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Dog Behavior Help for Adopters

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Donations

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Events and Event Planning

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Foster Care Program

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Media Inquiries

General media inquiries and requests for interviews with key personnel should be directed to email hidden; JavaScript is required

Positive Alternatives to Shelter Surrender (PASS program)

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P.A.S.S. Re-homing HOTLINE: (512) 961-6433

Volunteer

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Website

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(you will need javascript turned on to view these email addresses)