Employment Opportunities

Read below for a list of current job openings for employment with Austin Pets Alive!.


TLAC Cat Adoption Counselor – Full-time

Basic Function:

The basic function of the TLAC Cat Adoption Counselor is to facilitate cat adoptions through APA!’s main cattery, located at Town Lake Animal Center (TLAC).  Key functions of the TLAC Cat Adoption Counselor include providing counseling to adopters, ensuring the home is a right match for an animal, adhering to APA! adoption guidelines, and completing all aspects of the adoption process.  The Counselor is also responsible for providing quality animal care to the cattery residents, including feeding, cleaning, observing, medicating, and reporting any health concerns. The Counselor is expected to provide exemplary customer service to the community and maintain positive relationships with APA! adoption partners.

Reporting Relationships:

The TLAC Cat Adoption Counselor works under the supervision of the Cat Programs Manager.  Duties may differ slightly from this Job Description; all duties are outlined by the Cat Programs Manager.

Duties and Responsibilities:

General

  • Counsel adopters, review applications, and approve/deny applications.
  • Maintain relevant written records, enter/retrieve information on computer.
  • Attend training and train other personnel.
  • Assist other personnel and other organizations as necessary.
  • Provide information and education to public.
  • Handle cash according to APA! policies.

Animal care

  • Receive and handle cats and kittens, including those of unknown temperament, and aggressive, sick, and injured animals.
  • Monitor physical condition of animals and advise veterinarian or applicable staff as needed.
  • Document all vaccinations and medicines administered.
  • Provide exercise, grooming, and enrichment for animals in care.
  • Transport animals safely to and from adoption events or TLAC as requested.
  • Cleaning cat kennels and group rooms, including scooping litter boxes and providing clean bedding.

Qualifications & experience

  • Experience working with cats in a professional setting (shelter, rescue, veterinary office, etc.).
  • Must have a valid driver’s license with auto insurance.
  • Must have a cell phone.
  • Ability to access and respond to email daily.
  • The ability to work in a fast-paced environment while maintaining a friendly, professional demeanor.
  • Commitment to the values and mission of APA! including sustaining a no-kill Austin and treating animals in APA! custody with compassion, kindness, and quality care.

Click here to apply.


Offsite Cat Adoption Counselor – Part-time

Salary: $9.50 /hour

Job Description:

A Cat Adoption Counselor facilitates cat adoptions through our Austin-area offsite catteries, many located in Petsmart/PETCO locations. The Counselor provides assistance to adopters, ensuring the home is the right match for an animal, adheres to APA! adoption guidelines, and completes all aspects of the adoption process. The Counselor is also responsible for providing quality animal care to the feline residents, including feeding, cleaning, and observing and reporting any health concerns.

Job Hours:

Available to work any day(s) Sun-Sat, with a minimum of 4 shifts, totaling 15-29 hours/week. Weekend availability required.

Job Duties:

  • Counsel adopters, review applications and approve/deny applications.
  • Provide stellar customer service to all customers
  • Receive, handle and kennel cats and kittens, including those of unknown temperament, and aggressive, sick and injured animals.
  • Provide exercise and grooming for animals in care.
  • Document all vaccinations and medicines administered.
  • Check for current rabies vaccinations.
  • Maintain relevant written records, enter/retrieve information on the computer.
  • Monitor physical condition of animals and advise veterinarian or applicable staff as needed.
  • Attend training and train other personnel.
  • Assist other personnel and other organizations as necessary.
  • Provide information and education to public.
  • Assist with cleaning animal areas as needed.
  • Coordinate volunteer activities, including presenting volunteer orientation sessions.
  • Handle cash according to APA policies.
  • Transport animals safely to and from adoption events or TLAC as requested.
  • Lifting up to 40lbs, kneeling, squatting, reaching, standing for extended periods.
  • Other duties as assigned by the Cat Program Manager/Assistant Manager.

Requirements:

  • Valid driver’s license with insurance
  • Cell phone
  • Ability to access and respond to email daily
  • Transportation to/from offsite adoption locations and ability to transport cats as needed while working
  • Experience working with cats in a professional setting (shelter, rescue, veterinary office, etc.)
  • Commitment to the values and mission of Austin Pets Alive! including sustaining a no-kill Austin and treating animals in our custody with compassion, kindness, and quality care.
  • Ability to perform job duties with minimal supervision
  • Ability to work at multiple locations

Submit your resume with a cover letter answering the following questions. Please note, resumes received without a cover letter will not be considered.

  • Are you able to work 15-29 hours per week, weekends, some holidays, and not have a set schedule from week to week?
  • What interests you about becoming a cat adoption counselor for Austin Pets Alive?
  • Do you have any professional experience working with cats?
  • Shifts are Monday – Friday, 4-8pm and Saturday – Sunday, 12-6pm. What shifts are you available to work?
  • Which locations are you able to work at:
    • Brodie PETCO – 5601 Brodie Lane, Austin
    • Hancock PETCO – 1000 E 41st St, Austin
    • 51st Petsmart – 1201 Barbara Jordan, Austin
    • Lakeline Petsmart – 11066 Pecan Park Blvd, Austin
    • Lakeline PETCO – 14010 Hwy 183, Austin

Job Type: Part-time

Salary: $9.50 /hour

Required experience:

  • Animal Handling: 1 year

Job Location:

  • Austin, TX

Required license or certification:

  • Driver’s License


Click here to apply.


TLAC Matchmaker

The main function of the Matchmaker is to assist clients in finding the dog best suited to their
home. But moreover, Matchmakers are representatives for the dogs—especially those often
overlooked in the shelter environment. We use our knowledge of the individual dogs, behavior
training and the rescue field to develop cutting-edge initiatives that help connect the dogs with
the right people. Our primary goal is to reduce the length of stay for all dogs (with a focus on
large-breed adult dogs), so we are constantly developing our methods and practices to push
that number lower.

Being a Matchmaker is an incredibly rewarding experience, as you play a very important and
direct role in getting dogs out of the shelter and into their forever homes. It is an intense
customer service role that involves hands-on training of the dogs, so experience working with
dogs is a must.

Duties and Responsibilities:

The duties of the Matchmaker include, but are not limited to:

  • Provide guidance to clients in selecting the right dog for their home.
    • Stay up to date on relevant behavioral and health information, and training plans for all TLAC dogs.
    • Be comfortable discussing complex dog behaviors with clients in a vernacular that can be easily understood.
    • Review and analyze data for all TLAC dogs.
      • Update compatibility scores and internal notes for all dogs when new information is available and ensure information is accurate on online profiles.
      • Create personalized kennel cards for all TLAC dogs to aid clients in their search.
    • Ensure that every client has a welcoming and guided experience. Active customer service throughout the entire 8 hour shift is a daily expectation.
    • Communicate within the MM department and with other departments to ensure efficiency in assisting clients.
    • Respond to email inquiries from clients interested in TLAC dogs or Matchmaking services in a professional and timely manner.
  • Ensure safe and productive interactions when introducing TLAC dogs to clients.
    • Each Matchmaker is responsible for ensuring that they are aware of all applicable and available behavioral and health information that may affect their interactions when meeting new clients. This should be the case before the dog is taken out of their kennel.
    • Use discretion to determine the best location and manner in which to present each dog to each client.
    • Ensure that internal conversations about behavioral and other notes do not happen in front of clients.
  • Conduct regular hands-on training sessions with TLAC dogs.
    • Willingness to learn, and adherence to, APA’s methods of dog behavioral training, under the guidance and training of APA Behavior Team members.
    • Confidence in discussing and demonstrating training and behavioral management methods to clients.
  • Develop, implement and maintain MM initiatives to increase the number of adoptions of adult large breed dogs.
    • Show initiative in developing new programs and methods to increase efficiency, customer service and adoptions.
    • Must be open and adaptable to new procedures and ways of working.
  • Develop and maintain positive working relationships with volunteers.
    • Recruit and train new MM volunteers.
    • Meet with Virtual Fosters and volunteers to discuss notes for marketing dogs.

Qualifications and Experience:

  • Must have experience working with dogs, and be able to handle large dogs safely.
  • Experience in dog behavior training is preferable.
  • Must be proficient with email, word processing and spreadsheets.
  • Excellent written and verbal communication skills necessary.
  • Must be able to be on your feet for long periods of time and work outdoors in all types of weather.
  • Must be available weekends and holidays.
  • Customer service experience is essential.

Click here to apply.


TLAC Cat Care Specialist – Part-time

Job responsibilities may include but are not limited to:

  • Care for cats in the departments of the APA! Cat Program by providing daily care in feeding, medicating, cleaning, observing and reporting any health concerns.
  • Work primarily in the FeLV, Cat Storage, ISO, Calici and Barn Cat departments.
  • Work in the Cattery and Ringworm departments as needed.
  • Communicate the status and needs of cats in ISO with Cat Program Managers and Medical Clinic Staff.
  • Assist with the movement of cats in ISO into other Programs as health or behavior status changes.
  • Adhere to all APA! Protocols and Policies regarding illness, disease, and sanitation. Handle cats and kittens, including those of unknown temperament, aggressive behaviors, and those that are sick and injured.
  • Document all vaccinations and medications administered.
  • Maintain relevant written records, enter/retrieve information in the computer.
  • Monitor physical condition of animals and advise veterinarian or applicable staff as needed.
  • Recruit, train, retain volunteers to help with all aspects of the job.

Required Qualifications:

  • Passionate about No-Kill
  • Must be able to work in a high volume, fast-paced, high-stress environment.
  • Self-motivated, great attitude, team-oriented a must

Please submit your resume with a cover letter letting us know why you would be a great fit for the Cat Care Specialist role at Austin Pets Alive!

Job Type: Part-time

Required experience:

  • cat handling, animal shelter or veterinary: 1 year

Click here to apply.


TLAC Cat Kennel Technician – Part-time

Purpose:

To ensure all cats within the Austin Pets Alive! campus have a clean living environment, that cat areas are kept clean and sanitary, to assist with essential caregiving, and make sure all feline program areas are clean and ready to open to the public on time.

Job Duties:

  • Help with daily cleaning tasks in all APA! Cat Program Departments.
  • Clean cat condos and habitats including scooping litter boxes, replacing soiled bedding, disposing of litter/debris, scrubbing and sanitizing rooms and/or habitats, and replenishing water bowls, all adhering to strict sanitation protocols and additional protocols specific to the Cat Program. This is physically demanding, but important work!
  • Sweep and mop floors of cat areas daily.
  • Restock essential items.
  • Wash dirty laundry, empty trash, deep clean tasks as assigned.
  • Assist other personnel and perform other tasks as necessary.
  • Observe the general behavior and health of cats in all departments of the APA! Cat Program
  • Tasks are of a moderate physical demand and involve lifting up to 30 pounds, kneeling, bending, and reaching. This position will come into contact with animals who may carry zoonotic diseases and be of varying temperaments. This position will utilize various cleaning agents and chemicals including bleach and sanitizing agents.

Please submit your resume with a cover letter letting us know why you would be a great fit for the Cat Kennel Technician role at Austin Pets Alive!

Click here to apply.